1. Data Controller

The data controller is Trekit, with legal headquarters at Contrada Olo 58 Piano 0. For any privacy-related questions, you can contact us at the email address: info@trekit.org or by phone: 311 771 067.

2. Data We Collect

We collect different types of information to provide and improve our services.

Data Provided Directly

This includes information you voluntarily provide to us, for example when you fill out a contact form, subscribe to the newsletter, or contact us via email.

• First and last name
• Email address
• Phone number
• Any messages or requests sent

Data Collected Automatically

During navigation, we automatically collect some technical data through cookies and similar technologies.

• IP address and browser type
• Pages visited and time spent
• Device and operating system used

3. Purpose of Processing

We use your personal data for the following purposes:

• To respond to your requests for information about our hiking and trekking services.
• To send you communications related to requested services (e.g., booking confirmations).
• To improve the browsing experience on our site and analyze traffic.
• To send, with your explicit consent, informational newsletters about activities, sustainable tourism, and respect for the natural environment.
• To comply with legal obligations.

4. Legal Basis and Retention

The processing of your data is based on your consent (for newsletters), the execution of a contract or pre-contractual measures (to respond to your requests), and our legitimate interests (for security and site improvement).

We retain data only for the time necessary to achieve the purposes for which it was collected, or for the period required by law.

5. Cookies and Tracking Technologies

We use technical cookies, necessary for the site's operation, and analytical cookies (anonymous) to understand how visitors interact with our pages. You can manage cookie preferences through your browser settings.

6. Sharing with Third Parties

Your personal data is not sold to third parties. It may be shared with:

• Technical service providers (e.g., hosting, web analytics) who act as data processors, under contractual instructions that guarantee the same level of protection.
• Competent authorities, only if required by law.

We do not transfer data outside the European Economic Area (EEA).

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Access: To obtain confirmation of processing and a copy of your data.
• Rectification: To correct inaccurate or incomplete data.
• Erasure: To request the deletion of your data under certain circumstances.
• Restriction: To restrict processing pending verification.
• Portability: To receive your data in a structured format and transfer it to another controller.
• Objection: To object to processing based on legitimate interest.
• Withdrawal of Consent: To withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us using the details provided in section 1. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

8. Security

We adopt appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no Internet transmission system is 100% completely secure.

9. Changes to the Policy

This policy may be updated periodically to reflect changes in our practices or legal obligations. The most recent version will always be published on this page with the date of the last update.

Last updated: October 15, 2023